Terms of Service

Effective Date: 01/01/2026

Welcome to Media Heights. By accessing or using our website, services, software, communications, or tools, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our services immediately.

1. Services Provided

Media Heights provides digital marketing, lead generation, advertising management, automation, CRM integration, appointment-setting, and related business growth services.

We reserve the right to modify, expand, suspend, or discontinue any service at any time without prior notice.

2. User Responsibilities

By using our services, you agree to:

Provide accurate and complete information.

Use our services only for lawful purposes.

Comply with all applicable laws and regulations.

Not misuse, interfere with, or attempt unauthorized access to our systems, website, or services.

Not reproduce, distribute, or exploit our content without written permission.

3. Payment and Fees

Clients agree to pay all fees associated with the services selected.

Unless otherwise specified in a written agreement:

All payments are due according to the agreed billing schedule.

Fees are non-refundable.

Failure to make timely payments may result in suspension or termination of services.

Media Heights reserves the right to modify pricing at any time with reasonable notice.

4. Intellectual Property

All content, branding, designs, marketing materials, graphics, software, workflows, systems, and other materials created or provided by Media Heights remain the intellectual property of Media Heights unless otherwise agreed upon in writing.

Clients may not reproduce, distribute, or resell any proprietary materials without express written consent.

5. Third-Party Services

Our services may integrate with or rely upon third-party platforms, including but not limited to advertising networks, CRM systems, communication platforms, scheduling software, and analytics providers.

Media Heights is not responsible for the availability, performance, policies, security, or actions of third-party providers.

6. Disclaimer of Warranties

Media Heights provides services on an "as-is" and "as-available" basis.

We make no guarantees regarding:

Specific marketing results

Lead volume

Revenue increases

Conversion rates

Advertising performance

Results may vary based on industry, competition, market conditions, business operations, and numerous factors outside our control.

7. Limitation of Liability

To the maximum extent permitted by law, Media Heights shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, services, or communications.

Our total liability shall not exceed the amount paid by the client for services during the preceding thirty (30) days.

8. Termination

Media Heights reserves the right to suspend or terminate services at any time for:

Non-payment

Violation of these Terms

Fraudulent activity

Abuse of our staff, systems, or services

Any conduct deemed harmful to our business operations

Termination does not relieve any outstanding payment obligations.

9. Modifications to These Terms

We may update or revise these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any modifications.

SMS Program Terms

By submitting your phone number through our website, forms, advertisements, scheduling tools, or other communication channels, you consent to receive SMS communications from Media Heights regarding your inquiries, appointments, services, and related notifications.

Types of Messages

Messages may include:

Appointment reminders

Follow-up communications

Customer support messages

Service updates and notifications

Marketing or promotional messages (where permitted and consented to)

Message Frequency

Message frequency may vary based on your interaction with our business.

Fees

Message and data rates may apply according to your mobile carrier's plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

to any text message received.

For assistance, reply:

HELP

or contact us directly.

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

Age Requirement

You must be at least 18 years old or have permission from a parent or legal guardian to use our services and receive SMS communications.

Privacy

For information regarding how we collect, use, and protect your information, please review our Privacy Policy.

Contact Information

If you have any questions regarding these Terms of Service, please contact:

Media Heights
Email: [email protected]